Regular customer acquisition is necessary for the sustainable, long-term and successful establishment of your product portfolio / company. Potential customers and / or business partners should become aware of you. Regardless of the type of acquisition, we take over the acquisition of new customers or business partners for you. For this we can fall back on network solutions, use online marketing / direct mailing strategies or use modern tools such as Leadfeeder, Pipedrive or Proposify. The participation and organisation of wholesale trade fairs is also included in our scope of acquisition services.

The external image of your company plays a significant role in the success of your business. Stay in the mind of the potential customer or business partner. If you have awakened their interest and presented your specific advantages well, you have a good chance of winning a new customer or business partner. We manage your sales activities and create your sales documents. With the creation of a digital brand presence, a homepage, new brands or campaigns in print and digital, we make our contribution to the success of your company.

The key to your company's success is customer management, because this is the only way to maintain lasting customer loyalty. We support you with your customer management through address management with CRM and the control of sales activities. For diverse and friendly customer care, we rely on listing implementation or passages in the network and folder entries in addition to newsletter creation or blog communication.

Your company lives from your customers, because without orders, your company will not be successful. So that you can concentrate on the manufacture of your products or the execution of your services, we take over your order processing. This includes, among other things, obtaining the order from the customer, forwarding the order to you accordingly, as well as processing returns and complaints. We would be happy to develop an online solution or a webshop for these purposes together with you.

Developments, innovations and trends have an influence on your company's market share - without market surveys and competitor observations, there is a risk of losing customers and suffering losses. We support you with reporting and provide mandate work in the areas of concept, product & system, purchasing and logistics. We keep an eye on the competition and the requirements and wishes of the customers. In addition, our market analysis reveals market trends for future products or services, so that you will be in the best possible position in the future.

Direct and personal contact with customers is indispensable and, especially in our increasingly digital society, a potential unique feature and selling point. However, the capacities for such comprehensive support are often limited, which is why we offer you the coverage of office activities, such as your own telephone service. During these times, your customers reach a professional contact person who knows you and your products very well and can thus offer comprehensive support. Taking over mailing activities, sending mail or transferring tasks to your usual system is also part of our service portfolio.